One of the things that got stolen along with our laptops was the USB charging cable for my Jabra Bluetooth headset. I have a "normal" charger, so I was just resigned to the loss of the little wire and the accompanying inconvenience. While rebuilding the Mac, I discovered that Jabra had issued a firmware upgrade for the headset that might improve its performance with Skype. Unfortunately, upgrading the firmware required the USB cable. I popped open a new tab in Firefox, and started browsing around trying to find a place that would sell me a replacement. Google turned out to have no answers at all on this particular topic. As a last resort, I send a message to the tech support address on the Jabra website. After a brief e-mail exchange, the support folks were happy to send me a replacement cable at no extra charge. The cable arrived very quickly because it was so light it could go first class mail.

I'll definitely be looking at a Jabra when it comes time to replace that headset...