Ted Leung on the air
Ted Leung on the air: Open Source, Java, Python, and ...
Sun, 02 Mar 2003
XP and the Paperless Office
I've started reading The Myth of the Paperless Office, a book that I've seen referenced in any of a number of places. The approach of Chandler is rearranging my reading stack (okay, the order in which the library fulfills my hold requests plays a part too).

In Chapter 2, "What's Wrong with Paper" there are a pair of case studies on companies that went paperless. In the success case study, there was an interesting observation: the company that succeeded in going paperless discovered that their design process documents

became less and less important, losing life as time passed by. In terms of using these documents to trace decsions and aid recollection in future design processes, DanTech found that they were hardly ever reused or retreived. This is not because DanTech did not learn from its design processes and constantly endeavor to improve; it was rather that the learning and knowledge were embedded in the minds of DanTech's design staff, not in the documents those individuals produced. In other words, despite the manager's best efforts to leverage the knowledge in their documentation, ultimately the knowledge resided in the minds of the engineers
This account made me think instantly of eXtreme Programing's de-emphasis on heavyweight documentation and design artifacts. Sellen and Harper were not looking at software development methodologies (in fact, DanTech is probably not a software outfit), they were studying how paper gets used (or not used).
[17:08] | [books] | # | TB | F | G | 0 Comments | Other blogs commenting on this post
You can subscribe to an RSS feed of the comments for this blog: RSS Feed for comments

Add a comment here:

You can use some HTML tags in the comment text:
To insert a URI, just type it -- no need to write an anchor tag.
Allowable html tags are: <a href>, <em>, <i>, <b>, <blockquote>, <br/>, <p>, <code>, <pre>, <cite>, <sub> and <sup>.

You can also use some Wiki style:
URI => [uri title]
<em> => _emphasized text_
<b> => *bold text*
Ordered list => consecutive lines starting spaces and an asterisk

Name:


E-mail:


URL:


Comment:


Remember my info?


twl JPG

About

Ted Leung FOAF Explorer

I work at the Open Source Applications Foundation (OSAF).
The opinions expressed here are entirely my own, not those of my employer.

Creative Commons License
This work is licensed under a Creative Commons License.

Now available!
Professional XML Development with Apache Tools : Xerces, Xalan, FOP, Cocoon, Axis, Xindice
Technorati Profile
PGP Key Fingerprint
My del.icio.us Bookmarks
My Flickr Photos


Syndicate
RSS 2.0 xml GIF
Comments (RSS 2.0) xml GIF
Atom 0.3 feed
Feedburner'ed RSS feed

< March 2003 >
SuMoTuWeThFrSa
       1
2 3 4 5 6 7 8
9101112131415
16171819202122
23242526272829
3031     

Archives
2006
2005
2004
2003

Articles
Macintosh Tips and Tricks

Search
Lucene
Blogs nearby
geourl PNG

Categories
/ (1567)
  books/ (33)
  computers/ (62)
    hardware/ (15)
    internet/ (58)
      mail/ (11)
      microcontent/ (58)
      weblogs/ (174)
        pyblosxom/ (36)
      www/ (25)
    open_source/ (145)
      asf/ (53)
      osaf/ (32)
        chandler/ (35)
        cosmo/ (1)
    operating_systems/ (16)
      linux/ (9)
        debian/ (15)
        ubuntu/ (2)
      macosx/ (101)
        tips/ (25)
      windows_xp/ (4)
    programming/ (156)
      clr/ (1)
      dotnet/ (13)
      java/ (71)
        eclipse/ (22)
      lisp/ (34)
      python/ (86)
      smalltalk/ (4)
      xml/ (18)
    research/ (1)
    security/ (4)
    wireless/ (1)
  culture/ (10)
    film/ (8)
    music/ (6)
  education/ (13)
  family/ (17)
  gadgets/ (24)
  misc/ (47)
  people/ (18)
  photography/ (25)
    pictures/ (12)
  places/ (3)
    us/ (0)
      wa/ (2)
        bainbridge_island/ (17)
        seattle/ (13)
  skating/ (6)
  society/ (20)



[Valid RSS]

del.icio.us linkblog

www.flickr.com

Blogroll

java.blogs
Listed on BlogShares

Locations of visitors to this page
Where are visitors to this page?


pyblosxom GIF