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Ted Leung on the air: Open Source, Java, Python, and ...
Tue, 05 Aug 2003
"Maybe they'll fix it in the next release, and it will be worth what I paid for it"
[via Andy Oliver] Konrad Bloor helped me have a "well, duh" moment:
The misnomer of having a company to yell at when things go wrong seems to be widely held. After you've yelled at them, what do you next? The software you are using is still not fit for purpose and you've got to wait for the next release, if not forever.
Just because the company is there to "back it" doesn't mean they'll do what will help you. Or that they'll help you in a timeframe that matters.
With closed source software, if things turn against you (your business changing, your understanding of the software being deficient), all you have is superstition to back you up. 'Maybe they'll fix it in the next release, and it will be worth what I paid for it.' - Maybe.
[01:33] | [computers/open_source] | # | TB | F | G | 0 Comments | Other blogs commenting on this post
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